Foundever Hiring for Freshers role of International Technical Support 2026

Job Description

Foundever India Pvt Ltd is inviting applications for the role of Customer Service Representative – International Technical Support (Voice Process) in Hyderabad. This opportunity is ideal for freshers and entry-level candidates who want to build a stable career in the international customer support and technical services domain.The role focuses on delivering high-quality technical assistance to international customers while meeting service quality and customer satisfaction standards set by the organization and its global clients. Foundever Hiring for Freshers role of International Technical Support 2026

Job Details

Category	Description
Company	Foundever
Job Role	Customer Service Representative
Location	Hyderabad, India
Education qualification	Intermediate / 12th Pass or equivalent
Experience	Freshers/ experienced
Process	International Technical Support (Voice)
Package	2.5 LPA – 4 LPA
Shift	Rotational shifts /2 week offs / 5 working days
Transport	Home Pickup and Home Drop

About the Role

As an International Technical Support Executive, you will handle inbound customer calls from global clients and provide accurate technical solutions related to hardware, software, and basic networking issues. The role demands strong communication skills, problem-solving ability, and a customer-focused approach.This position is designed for candidates who are comfortable working in rotational shifts and are eager to gain exposure to international customer service standards.

Key Responsibilities

• Answer inbound international customer calls professionally and efficiently
• Provide technical support solutions for hardware, software, and networking issues
• Maintain high call quality and customer satisfaction scores
• Follow company guidelines and client-specific processes
• Document customer interactions accurately for future reference
• Meet daily and monthly performance metrics

Skills Required

• Excellent spoken English communication skills
• Strong understanding of technical concepts (hardware, software, networking)
• Ability to work in US rotational shifts
• Basic problem-solving and analytical skills
• Willingness to work from the office environment.

Who Can Apply

• Age between 18 to 35 years
• Minimum qualification: Intermediate / 12th Pass or equivalent
• Graduates and undergraduates can apply
• Undergraduates should not be regular college students
• Freshers and candidates without prior experience are welcome
• Call center experience is an added advantage but not mandatory.

Why This Role Is a Strong Career Start

• Entry-level opportunity with international exposure
• Ideal for freshers looking to start a career in technical support and BPO sector
• Structured training to improve communication and technical skills
• Stable job with transportation support

Work Culture and Learning Environment

• Foundever offers a professional and inclusive workplace where employees receive continuous guidance and on-the-job training.
• The environment encourages learning, teamwork, and skill development, especially for freshers entering the corporate workforce.

Career Growth Opportunities

• Opportunity to move into senior technical support roles
• Career progression into quality, training, or team leadership positions
• Long-term growth within international customer experience operations.

How to Apply

• Interested candidates should apply through the official Foundever recruitment process.
• Apply Link : Click here
• Shortlisted candidates will go through the following interview rounds:
• JAM Round
• HR Interview
• Voice and Accent Assessment
• Technical Test
• Operations Round
• All interviews will be conducted via telephone or online platforms.
• Candidates must be ready to join immediately and have all required documents available for background verification.

Final Job Insight

This Foundever Hyderabad opening is a strong opportunity for freshers seeking a stable international voice process job with training, transport facilities, and long-term career potential. If you have good English communication skills and basic technical knowledge, this role can be a solid starting point for your professional journey.

About the Company

Foundever is a global customer experience company that partners with leading international brands to deliver customer support, technical assistance, and digital solutions. With a strong presence in India, Foundever is known for its employee-focused policies, learning-driven culture, and global career exposure.